About Embervik
Embervik is a small online shop from Poland for people who want their home to feel like somewhere to recover — warmer, calmer, slower.
What we do
We put together a focused range of home and wellbeing products: soft textiles, warm light, scents and small rituals, sauna accessories and cold-plunge gear. We would rather offer a few dozen good things than thousands of random ones.
How we choose
Before a product goes on the site we compare suppliers, read the material and ingredient specifications, check the sizes and look closely at what other buyers say about quality and durability. We write our own descriptions with real measurements and materials, and we don't use fake discounts or countdown timers. If a product collects complaints, it leaves the shop.
Who ships your order
We don't run a warehouse of our own. When you order, your items are packed and shipped by our partner warehouses — some in the European Union, some further away. That is how a small shop can offer a wide range at fair prices. The trade-off is time, so we are upfront about it: every product page shows the estimated delivery time before you pay, and every order is tracked.
- Items from EU partner warehouses: usually 3–7 business days
- Items from international partner warehouses: usually 10–20 business days
What stays with us
Everything after you click “buy” is our responsibility: questions, tracking, returns, refunds and warranty claims. You deal with one shop, not with a chain of suppliers. You have 14 days to change your mind and the full 2-year statutory warranty under EU law.
Talk to us
Email contact@embervik.com — we reply within one business day, in English or Polish.
EMBERVIK
Astrów 59/2
05-500 Nowa Wola, Poland