Track your order

Every order receives a tracking link by email as soon as it ships — usually within 1–3 business days of purchase.

Can't find the email? Check your spam folder for a message from Embervik. The subject line contains your order number.

Tracking not updating? For parcels from our international partner warehouses, tracking can take 3–5 days to show the first movement while the parcel is handed between carriers. This is normal.

Several tracking links? If your order contains items from different warehouses, each parcel gets its own link. That's expected and costs you nothing extra.

Still nothing? Email contact@embervik.com with your order number and we'll locate your parcel within 1 business day. If your order hasn't arrived within 10 business days after the latest estimated delivery date, we resend it or refund you in full — your choice.