Contact us

Questions about an order, a product or delivery? Write to us — we reply within 1 business day, in English or Polish.

Email: contact@embervik.com

Postal address: EMBERVIK, Astrów 59/2, 05-500 Nowa Wola, Poland

Please don't send returns to this address without contacting us first — we'll give you the right return address for your item.

For questions about an existing order, please include your order number — it starts with # and is in your confirmation email. For damaged items, a photo helps us resolve it in one message.